Privacy policy

Privacy Policy 

Last updated: October 3, 2025

Ceremony operates this store and website, including all related information, content, features, tools, products, and services (collectively, the "Services"), to provide you with a curated shopping experience. The Services are powered by Shopify, which enables us to operate and deliver these Services to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services or otherwise communicate with us.

By using or accessing the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When we mention "personal information," we mean information that identifies or can reasonably be linked to you. We do not include information collected anonymously or de-identified. Depending on your interaction with the Services, we may collect:

  • Contact details: Name, billing/shipping address, phone number, email.
  • Financial information: Credit/debit card or payment account details, transaction information.
  • Account information: Username, password, preferences, and settings.
  • Transaction information: Items viewed, added to cart or wishlist, purchased, returned, exchanged, or cancelled.
  • Communications: Messages you send to us, such as customer support inquiries.
  • Device information: Device type, browser, IP address, network connection, and other identifiers.
  • Usage information: Interaction with the Services, navigation patterns, and engagement.

Sources of Personal Information

We collect information from:

  • Directly from you when you create an account, make a purchase, or communicate with us.
  • Automatically through the Services via cookies, pixels, and other tracking technologies.
  • Service providers and partners who help us operate the Services or provide analytics, fulfillment, and payment processing.

How We Use Your Information

We may use your personal information to:

  1. Provide and improve the Services: Process orders, manage accounts, arrange shipping, facilitate returns, and personalize your shopping experience.
  2. Marketing and communications: Send promotional emails or messages (you may opt out at any time).
  3. Security and fraud prevention: Authenticate accounts, detect fraud, and protect our Services.
  4. Legal compliance: Comply with applicable laws, respond to legal requests, and enforce our terms and policies.
  5. Customer support: Respond to inquiries and maintain effective communication with you.

How We Share Personal Information

We may share your information with:

  • Shopify and third-party service providers for payment processing, fulfillment, analytics, customer support, and cloud storage.
  • Marketing partners to deliver personalized advertising based on your activity.
  • Affiliates or corporate group members as part of business operations.
  • Legal or operational purposes, such as responding to legal requests, mergers, or to protect our rights.

We do not sell your personal information.

Relationship with Shopify

Our Services are hosted by Shopify. Shopify collects and processes personal information in order to provide and improve the Services. For details on how Shopify handles data, you can review the Shopify Privacy Policy.

Third-Party Links

The Services may contain links to third-party websites. We are not responsible for their content, privacy practices, or security. Please review their policies before providing personal information.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from anyone under the legal age in your jurisdiction. Parents or guardians may contact us to request deletion of such information.

Security and Retention

We implement reasonable measures to protect your personal information, but no system is completely secure. We retain your information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, or enforce policies.

Your Rights

Depending on your location, you may have rights including:

  • Access/Know: Request access to your information.
  • Correction: Request correction of inaccurate data.
  • Deletion: Request deletion of personal data.
  • Opt-out of marketing: You may unsubscribe from promotional emails at any time.

You may exercise your rights by contacting us at info@ceremonygifts.co. We may verify your identity before processing requests.

International Transfers

Your information may be processed outside the UAE by Shopify or third-party service providers to deliver the Services. We ensure adequate safeguards are in place for these transfers.

Changes to This Policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised "Last Updated" date.

Contact Us

For questions about this Privacy Policy or your personal information, please contact us at:
Email: info@ceremonygifts.co